These Terms and Conditions (“T&C”) govern access to and use of the AI TRADE WORLD platform (hereinafter, the “Platform”), an online service that uses artificial intelligence to facilitate processes related to the tariff classification of foreign trade products.

1. ACCEPTANCE OF TERMS

By registering, signing in or using any service of the Platform, you accept these T&C, as well as our Privacy Policy and any other applicable annexes. If you do not agree, you must refrain from using the Platform.

We will publish any changes and their effective date at least 15 days in advance through the Platform and by email. Continued use after the effective date implies acceptance of the changes.

By using the platform, the user agrees to:

• Use the service only for lawful tariff classification activities. Advice from a customs broker is recommended to validate results.
• Not perform unauthorized automation or scraping, resale, sublicensing or distribution of the services.

The Platform may suspend or cancel accounts and claim damages in the event of non-compliance.

2. USERS AND REGISTRATION

Individuals of legal age or legally incorporated companies may register.

The User must provide truthful information and keep it up to date. The User is responsible for safeguarding their credentials and for all use made under their account.

Any unauthorized access must be reported immediately to aitradeworld.info@gmail.com.

3. SERVICES AND CREDITS

The service is offered through monthly plans in United States dollars (USD), with automatic renewal. Each plan includes a package of credits for classifications.

Unused credits expire thirty (30) days after the subscription pack is purchased.

• Basic classifications: 1 credit.
• Advanced classifications: 6 credits.

Users may optionally exceed the credits included in their plan, up to a certain limit. These credits are charged at the end of the month.

4. PRICES AND PAYMENT

All amounts are expressed in United States dollars (USD), taxes included where indicated. Payments are processed through the polar.sh platform as Merchant of Record.

Accepting these T&C implies accepting the terms and conditions of polar.sh. The Platform does not store full credit card data.

5. CANCELLATION AND REFUNDS

The subscription renews automatically. To avoid the next charge, the User must cancel from their dashboard at least three (3) business days before the billing date.

Refunds only apply in the case of a billing error (an amount different from the one contracted) or a duplicate purchase.

To request one, the User must send evidence of the transaction to aitradeworld.info@gmail.com within 30 days of the charge. The process may take up to 30 business days.

6. CLAIMS POLICY

If you experience any issue with a payment or the service, we recommend first contacting our support team at aitradeworld.info@gmail.com to resolve the problem directly. We commit to responding within a maximum of 10 business days.

If a payment dispute (chargeback) is initiated through the user's provider, we reserve the right to submit evidence of system usage, recorded activity or any other proof supporting the delivery and use of the service.

7. LIABILITY

The Platform offers support for tariff classification but does not guarantee definitive or error-free results. The User assumes responsibility for verifying and adapting classifications before the relevant customs authorities. In no event shall AI TRADE WORLD be liable for indirect damages, lost profits or loss of data.

8. SECURITY

We implement appropriate technical and organizational measures. This site has an SSL certificate (https) that ensures the protection of personal and payment data.

Check for the padlock icon in your browser, which indicates that the connection is secure and encrypted.

9. INTELLECTUAL PROPERTY

All rights to the software, content, brand and design of the system belong to the developing company. Reverse engineering, copying, reselling, reproducing or reusing parts of the service without authorization is prohibited.

10. JURISDICTION

These T&C are governed by the laws of the Argentine Republic.

For any dispute, both parties submit to the jurisdiction of the ordinary Commercial courts seated in the Autonomous City of Buenos Aires.

This Privacy Policy describes how we collect, use, store and protect the personal data of users of our website and AI-based tariff classification platform.

1. INFORMATION WE COLLECT

We collect the following personal data:

• Registration Data: Name, email address, password.
• Billing Data: Minimal information handled by Polar.
• Activity Data: Classification history, credit usage and access logs.

2. PURPOSE OF DATA USE

We use personal data to:

• Provide access to and deliver the service on the platform.
• Manage payments and subscriptions.
• Provide technical support and customer service.
• Perform internal analysis and improve the Platform.
• Send operational communications related to the service.

3. CONSENT AND COMMUNICATIONS

By registering, the user consents to receive communications related to the use of the service (confirmations, operational and administrative notices).

You may withdraw your consent to commercial communications at any time.

4. USER RIGHTS

The User may exercise, free of charge, the rights of Access, Rectification, Erasure, Restriction, Objection and Portability ("ARCO Rights").

To exercise these rights, the user must send an email to: aitradeworld.info@gmail.com

5. STORAGE AND SECURITY

We use technical and organizational security measures to protect personal data. Our site has an SSL certificate (https) that secures the connection and protects transmitted information.

6. DATA SHARING

We do not share personal data with third parties, except with our payment provider Polar, which acts as the official seller (Merchant of Record) for managing purchases and refunds. For more information, see: https://polar.sh/legal/privacy

7. DATA RETENTION

Data will be retained while the user maintains an active account. Registration and Activity data will be retained for up to 2 years after account closure. Billing data will be retained in accordance with applicable tax regulations.

8. CHANGES TO THIS POLICY

We reserve the right to update this Policy. We will notify registered Users and publish the date of the latest modification.